The 3-Step Verification Shield
1
Mandatory 10-Second Video Proof
If a technician discovers unexpected damage (e.g., frayed cables, stripped gears, or cracked drums), they must record a high-definition 10-second inspection video showing the exact defect while narrating the safety hazard.
2
Instant SMS Homeowner Authorization
The platform sends an instant encrypted SMS link to your smartphone: "Tech John submitted a supplemental item: Frayed Aircraft Cable (+$95). Tap to watch 10s video and approve/decline."
3
Zero Extra Charge Without Digital Signature
If you decline the change order, the technician must complete the original agreed-upon scope at the exact quoted price. No hidden service charges, trip fees, or surprise markups can ever be added.
Interactive Simulator
Simulated Change Order Notification
Apex Garage Door Solutions flagged an urgent safety supplement:
Frayed 1/8" Aircraft Cable Replacement
+$95.00
📹 "Inspection video attached: 3 frayed strands near the bottom roller bracket. High risk of snap under spring tension."